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Privacy Policy – 2024 Aug

This Privacy Policy (“Privacy Policy”) explains how Harvest Food Solutions LLC, together with our affiliates (“Harvest,” “we,” “us,” or “our”), collects, uses, and manages personal information. This Policy applies to you, our customer or your users (collectively, “you” or “your”) and explains your rights and privacy controls. Please read this Privacy Policy carefully to understand our practices.

Scope

This Privacy Policy applies to your use of Harvest’s digital solutions, including Harvest DSD, Harvest ERP, Harvest BI, and other software, portals, applications, or solutions we offer (collectively, the “Solutions”), our marketing website harvestfoodsolutions.com, and other websites or platforms we own, operate, or make available (collectively, the “Site”). This Privacy Policy is governed by and forms part of the terms and conditions applicable to our Site and/or any Solution you use. Additional privacy notices for specific practices are incorporated into this Privacy Policy.

Consent

By visiting the Site or installing or using a Solution, you consent to the data practices described in this Privacy Policy. Your continued use signifies your agreement to this Privacy Policy and the relevant terms of service. If you do not agree, please refrain from using the Site or Solutions.

You may withdraw consent for specific data uses by contacting us at info@harvestfoodsolutions.com. Please note that some features of the Site or Solutions may not function properly if consent is withdrawn for certain data uses.

Personal Information

“Personal Information” in this Privacy Policy refers to any information that identifies, relates to, or could reasonably be linked to an individual, such as:

  • Identifiers: Name, email, and phone number.
  • Sensitive Personal Information: Government ID, health insurance information, and login credentials.
  • Protected Classification Information: Race, citizenship, marital status.
  • Biometric Information: Physical characteristics, image, fingerprint, or voice.
  • Internet Activity: Browsing history, search history, geolocation.
  • Employment Information: Employment history.
  • Educational Information: Non-public educational data (e.g., as protected by FERPA).
  • Commercial Information: Product or service preferences, purchase history.

Exclusions: This Policy does not cover (i) publicly available information; (ii) de-identified or aggregated data; or (iii) information where individual identity cannot be reasonably discerned.

Collection of Personal Information

The Personal Information we collect and how we collect it depends on your role and how you interact with Harvest, whether as a visitor, customer, or user of a Solution. We collect Personal Information only with your consent, where we have a legitimate interest, or as required by law.

  • During the last 12 months, Harvest has collected the following types of Personal Information:
    • Identifiers
    • Employment Information
    • Internet Activity
    • Commercial Information
  • Sources of Collection:
    • Directly from Customers with Consent: Harvest collects necessary business and contact details, payment methods, and identifiers to authenticate access to the Solutions.
    • Directly from Users with Consent: Users provide identifiers (e.g., name, email, employment information) to access the Solutions and may input additional commercial data (e.g., inventory, ordering, sales).
    • From Solution Interactions with Legitimate Interest: We collect device and usage data (e.g., IP address, browser type, session duration, geolocation) to enhance performance and improve user experience. Note: You can disable cookies via browser settings, but this may impact functionality.

Purpose of Data Use

In addition to the purposes outlined above, Harvest uses Personal Information for:

  • Solution Access and Authentication: Verifying user identity and managing accounts.
  • Security and Compliance Monitoring: Ensuring compliance with agreements and legal requirements.
  • Customer Service: Responding to inquiries and providing Solution support.
  • Business Insights: Analyzing aggregate data for product improvement.
  • Additional Uses: Enforcing the Privacy Policy and other terms, investigating legal concerns, and fulfilling other purposes with your consent.

Sharing Personal Information

We share Personal Information only as outlined here or as required by law. Over the past 12 months, Harvest has disclosed:

  • Categories Disclosed: Identifiers, Employment Information, Internet Activity, Commercial Information.
  • Sharing Purposes:
    • Service Providers: Harvest contracts vendors to assist with services (e.g., customer support, hosting) with whom data is shared solely to fulfill service obligations.
    • Affiliates: Personal Information may be shared with our affiliates or subsidiaries.
    • Legal and Regulatory Bodies: We may disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
    • Cookies and Marketing Partners: Data shared with marketing partners is limited to non-personal browsing data, with options for cookie control available via browser settings.
    • Business Transitions: Personal Information may be transferred if we undergo a merger, acquisition, or sale of all or part of our assets.

Aggregate and Deidentified Data

Harvest reserves the right to share aggregated or deidentified data with non-affiliated entities for research or other lawful purposes.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights over your Personal Information:

  • Access and Portability: Request access to the data we hold about you.
  • Correction and Update: Correct or update inaccurate data.
  • Deletion: Request deletion of data, subject to legal limitations.
  • Marketing Preferences: Opt-out of marketing communications.
  • Cookie Controls: Customize cookie preferences within your browser settings.

For California and Canadian Residents: Additional rights are available under CCPA and PIPEDA, including access to details of how data is shared and used. Contact us at info@harvestfoodsolutions.com or (888) 243-3147 for assistance with these rights.

Children’s Privacy

Harvest does not knowingly collect Personal Information from children under 16 without verifiable parental consent. Please notify us at info@harvestfoodsolutions.com if you believe we have unintentionally collected such data, and we will delete it.

Data Security and Retention

We implement robust security measures, including encryption and access controls, to safeguard Personal Information. We retain data only as long as necessary to meet business, legal, or regulatory obligations. Sensitive data is encrypted both in transit and at rest, and access is limited based on role.

  • Account Security: Protect your account by keeping your password confidential and logging out of shared devices.
  • International Data Transfers: Harvest operates globally, and data may be transferred to and processed in other countries. By using the Solutions, you consent to such transfers, as permitted by law.

Changes to the Privacy Policy

Harvest reserves the right to modify this Privacy Policy as needed. Material changes will be posted here with an updated effective date. Continued use of the Site or Solutions constitutes acceptance of any updates.

Contact Harvest

For questions, concerns, or requests, please contact us at info@harvestfoodsolutions.com or call (888) 243-3147.