At a Glance
We respect your privacy and are committed to protecting your personal information. This policy explains:
– What personal information we may collect and why.
– How we may use and share it.
– Your rights and choices under applicable laws (CCPA, GDPR, PIPEDA, and similar laws).
– How we keep your information safe.

1. Introduction
Harvest Food Solutions LLC, together with our affiliates (“Harvest,” “we,” “us,” or “our”), provides this Privacy Policy to explain how we handle personal information in connection with our software, services, and websites.
This Privacy Policy applies to:
– Our digital solutions, including Harvest DSD, Harvest ERP, Harvest BI, and related tools (“Solutions”).
– Our websites, including harvestfoodsolutions.com, and any other online platforms we operate (“Site”).
– Any communications, events, or marketing activities we conduct.
This Privacy Policy forms part of the terms and conditions that apply to your use of our Site and/or Solutions.

2. Consent & Legal Basis
By using our Site or Solutions, you agree to the practices described in this Privacy Policy. In some jurisdictions, your use is also based on one or more legal grounds, including:
– Consent – where required by law.
– Contract – to perform our obligations under an agreement with you.
– Legitimate Interests – such as operating, improving, and securing our Solutions.
– Legal Obligations – where required to comply with applicable laws.
You may withdraw consent at any time by contacting us (see Section 13). Some features may not function properly without certain data.

3. Personal Information We May Collect
We may collect the following categories of personal information:
– Identifiers: Name, email, phone number.
– Sensitive Personal Information (where permitted by law): Government ID, login credentials.
– Protected Classifications: Only if voluntarily provided or required by law.
– Biometric Information: Only if explicitly provided for a specific feature.
– Internet/Device Data: IP address, browser type, geolocation (if enabled).
– Employment Information: Job title, company details.
– Educational Information: Where relevant to Solution use.
– Commercial Information: Purchase history, service usage.

Exclusions: Publicly available data, aggregated data, or information that cannot reasonably identify an individual.

4. How We Collect Information
We may collect information:
– Directly from you when you register, contact us, or use the Solutions.
– From your organization if they provide you access to our Solutions.
– Automatically when you use our Site or Solutions (cookies, analytics).
– From service providers or partners who assist us in delivering our Solutions.

5. How We Use Information
We may use personal information to:
– Provide and maintain our Solutions.
– Verify identity and manage accounts.
– Respond to inquiries and provide support.
– Improve, customize, and secure the Solutions.
– Comply with legal obligations and enforce agreements.
– Conduct analytics, research, and product improvement.
– Communicate about updates, events, and marketing (where permitted).

6. Sharing Information
We do not sell your personal information. We may share it with:
– Service providers (hosting, support, payment processing) under confidentiality agreements.
– Affiliates and subsidiaries to help operate our business.
– Legal authorities when required by law.
– Business transferees in connection with mergers, acquisitions, or asset sales.
– Analytics and marketing partners for non-identifiable browsing data, subject to cookie preferences.

7. International Transfers
Your information may be processed in countries other than where you reside. Where required, we use safeguards such as Standard Contractual Clauses or equivalent measures.

8. Cookies & Tracking Technologies
Like most commercial websites and platforms, we use cookies and other technologies to track use of our Site and Solutions. We use this information to maintain your settings and preferences across browsing sessions, provide technical support, and to analyze and improve our Solutions. You can opt-out of accepting cookies by adjusting your browser settings to not accept cookies or to notify you when you are sent a cookie. You can also install third-party plugins to control cookie behavior. Note that if you disable or refuse cookies, some features may not function properly.

9. Your Rights
Depending on your location, you may have rights to:
– Access your personal information.
– Correct inaccurate information.
– Delete your information.
– Restrict or object to certain processing.
– Opt-out of targeted advertising and marketing.
– Data portability (receive a copy in a structured format).

We will respond to verified requests in accordance with applicable law.

10. Children’s Privacy
We do not knowingly collect data from children under 13 in the U.S. or under the minimum age of consent in other jurisdictions without parental consent. If you believe we have, contact us to request deletion.

11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described or as required by law. Retention periods may vary by data type.

12. Security
We use reasonable technical and organizational measures — such as encryption, access controls, and monitoring — to protect your data. No method is 100% secure.

13. Contact Us
Questions, requests, or complaints may be directed to:
Harvest Food Solutions LLC
915 Broadway St. Ste 126
Vancouver, WA 98660
Email: info@harvestfoodsolutions.com
Phone: (888) 243-3147

If you are in the EU/UK, you may also contact the relevant supervisory authority.

14. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify you via the Site, email, or other appropriate means. Continued use after updates means you accept the revised policy.at info@harvestfoodsolutions.com or call (888) 243-3147.